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Empower your people. |
Empowered Hospitality understands the challenges facing today's hospitality industry. We identify and address the root causes of high turnover, regulatory compliance issues and skills gaps by partnering with our clients to provide hands-on, expert support, when and where it's needed.
100%+ turnoverIt's no surprise that annual turnover in the restaurant industry is a problem. But since 2017, hourly turnover in full-service restaurants has topped 100%, going as high as 145% for limited-service concepts, up 70% from historic levels.
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$398 million claimsDiscrimination is one problem that can almost always be avoided. Still, between 1995 and 2016, over 11,000 EEOC claims were filed in the hospitality industry. And nearly $400m was secured for victims of discrimination.
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4 months, 4 daysThe average tenure of a restaurant manager is surprisingly short, at about 4 months. The cost to replace a single manager is, on average, over $15k, which doesn't include the stress, impact on morale, and time needed to find a replacement.
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Human Resources is more than just benefits, recruiting and compliance. HR builds better workplaces, nurtures exceptional talent, and cultivates inspired company cultures people want to be part of.
At Empowered Hospitality, we create workplaces where people thrive.
At Empowered Hospitality, we create workplaces where people thrive.
United by strong core values and our love of hospitality, our team is passionate
about making a lasting impact on the people and workplaces we support.
HIGH-TOUCHWe cultivate true partnerships, acting as the face of HR for your business and melding with your team's unique culture
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EXPERTOur seasoned team members have, on average, 15 years' experience and a wealth of knowledge, tools and relationships
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PURPOSE-DRIVENAs lovers of the hospitality industry, we are committed to making our industry a better place to work, one company at a time
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Our focus covers the full HR spectrum, and our solutions are customized for each unique client
From ScratchNo HR? No problem. Our team builds your entire HR department seamlessly, from compensation strategy to benefits, payroll to employee handbooks, and more.
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Ongoing Support Ideal for growing restaurant groups, we affordably fulfill your HR function while providing the same passion and expertise you'd expect from an in-house HR department.
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TrainingTap the potential of your team. Our experts mentor your leaders or in-house HR team, sharing industry best practices, supplemental training, and strategic oversight.
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RecruitingBuilding an empowered workforce begins with selection. Partner with us to revamp your recruiting process, to fill select hourly positions, or to staff your business on an ongoing basis.
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Ready to learn more?
Our partnerships benefit from our tried-and-true methodology, developed in the real world, for real clients. We begin each partnership with an assessment, approaching improvement opportunities with care and providing support to create and maintain a thriving workplace.
1) Discover what your business needs: Our partnership will begin with a discovery, our deep dive into your current HR practices. Together, we'll assess your situation, refine our perspective, and prioritize opportunities for improvement.
2) Implement the critical changes: The first few months of our collaboration will entail an intensive review of (and adjustments to) your current HR practices and resources. If needed, we'll update your employee handbook and onboarding documents, identify and fix gaps in your employee files, and deliver in-person, interactive management trainings on key HR topics.
3) Support your people: Once the critical changes are implemented, our team will provide flexible and cost-effective support for as long as we can benefit your company. Our goal is to perfectly complement your existing team. Whether you need an on-call employee or management hotline, remote or onsite part-time support, or a fully outsourced, full-time HR department, we'll be there to support you.
2) Implement the critical changes: The first few months of our collaboration will entail an intensive review of (and adjustments to) your current HR practices and resources. If needed, we'll update your employee handbook and onboarding documents, identify and fix gaps in your employee files, and deliver in-person, interactive management trainings on key HR topics.
3) Support your people: Once the critical changes are implemented, our team will provide flexible and cost-effective support for as long as we can benefit your company. Our goal is to perfectly complement your existing team. Whether you need an on-call employee or management hotline, remote or onsite part-time support, or a fully outsourced, full-time HR department, we'll be there to support you.
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Everyone at Empowered Hospitality has been enthusiastic and refreshingly friendly. Their level of knowledge, flexibility and sophistication puts me at ease.
Kate Sanzin
Director of Operations / Sullivan Street Bakery
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The entire E|H team is made up of visionaries, strategists and forward thinkers. It is a pleasure working with them as they consistently exceed expectations. E|H is an asset no company should be without.
Todd Millman
Owner
/ Blue Radish & Bay Market Kitchen
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Hiring Empowered Hospitality to work with us was the best decision we made. I highly recommend E|H to anyone looking for an HR professional that can build a department from the ground up, or maintain the existing one.
Andrew Denno
COO / Patisserie Chanson
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Join our growing client community!
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